Terms & Policies

RESERVATION POLICIES:

In order to help ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. We hold this information as part of our cancellation policies and only make necessary charges to your account on the date of your scheduled service. Details of our cancellation policy are provided below.

CANCELLATION POLICY:

Cancellations or appointment modifications with less than 24 hours notice will be charged the full fee for services. No refunds will be provided for deposits or cancellations received less than 24 hours before a scheduled appointment.

CHECK-IN:

Please arrive for your onsite massage appointment 5 minutes prior to the scheduled starting time. This allows you the time for a relaxed and unhurried experience.

If late arrival is inevitable, your service(s) will be shortened in order to keep on schedule. No full or partial refunds will be given.

MEDICAL CONCERNS:

It is the responsibility of the client to keep the onsite massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the onsite massage may be continued.

The client must also keep the onsite massage therapist informed of any changes in health conditions.